Deciding to outsource part or all of your sales function can be a very difficult decision for a business. We pride ourselves on making that decision even the tiniest bit easier for our clients—by acting as a seamless partner; fully transparent and entirely accountable to our clients.
Our core offering is providing our clients with end to end Sales/Customer Service support. With an experienced and qualified staff of over 200, our well established Sales unit will help propel your business towards achieving exponential profits.
Our inbound operation programs involve a combination of Telesales and email marketing using our proprietary e-mail databases, direct mail campaigns, internet search engine strategies and social media outreach. We have more than 8 years of experience in delivering highly effective b2b telemarketing, and outsourced call center customer services to the software, e-commerce, financial services, Travel, Hospitality and manufacturing industries.
Large companies to small start ups, we cater to all verticals through our inbound call center and b2b telemarketing services because they share something in common: a need for excellence in outsourced customer support. Mazda's services are effective because we provide direct, ongoing senior management involvement in all client programs. We continually monitor the program to ensure consistency, quality service, responsiveness, and efficiency.
In addition,Mazda has invested in a state-of-the-art call center technology infrastructure that scales to your service program needs. Our highly stable and flexible call center environment supports the most demanding and complex call routing, reporting, analysis and application requirements making for an effective B2B telemarketing service.